Demirler Customs Brokerage
OUR QUALITY STANDARDS
As DEMİRLER CUSTOMS BROKERAGE Limited, operating in the Customs Clearance and Logistics sector, the principle of our employees with the philosophy of “There is No Limit in Service” is to provide the highest level of customer satisfaction by meeting the expectations of our valued customers in a timely manner in terms of quality and legislation.
With our trained, hardworking and punctual staff, it is possible with perfect business management that is compatible with the requirements of the quality management system.
- More than 20 years of experience
- Over 200k happy customers and finished projects
- It has 30 branches around the world
INFORMATION SECURITY MANAGEMENT SYSTEM
Information is a valuable asset. It must be protected at all costs. This standard will help coordinate all of your company’s security efforts, both electronically and physically. Businesses and institutions that implement ISO 27001 gain enormous advantages. It will show potential customers that the security of personal and business information is taken seriously. It will ensure that a coherent and cost-effective approach to information management exists.
QUALITY MANAGEMENT SYSTEM
ISO 9001 Certificate is an international quality standard certificate and it is also called the iso certificate because it is the most used document. The 9001 code brought to the end means quality management system. ISO 9001 Quality Management System Certificate is also known as KYS (quality management system). The quality management system is the common language all over the world. The ISO 9001: 2015 certificate is applicable in all organizations.
OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEM
The main purpose of OHSAS 18001 is; to create and manage a healthy and safe working environment by eliminating or minimizing the risks in question in the light of the legal regulations regarding occupational health and safety. To explain in more detail, the objectives of OHSAS 18001 that we can gather under three main headings are as follows;
1) Protecting employees,
2) Ensuring production safety,
3) Ensuring operational safety
CUSTOMER SATISFACTION AND COMPLAINT MANAGEMENT SYSTEM
What are the Benefits of ISO 10002 Customer Satisfaction Management System?
- Shows the way to be followed in line with the feedbacks from the customers.
- Improves the awareness and attention of employees on customer complaints.
- Shows that the customer cares.
- Provides customer satisfaction.
- Provides solution opportunities by preventing the repetition of complaints.
- Increases the reputation of the organization.
- Reduces customer retention costs.